Last updated: 26 Aug 2026
Advance payments made to initiate a project are non-refundable once work has commenced, as they cover initial planning, design and development resources.
If a project is cancelled before any work has started, the advance payment (minus any payment gateway or processing charges) may be refunded at our discretion.
If a client cancels a project midway, payment for work completed till that point will be deducted, and any remaining balance (if applicable) will be refunded.
Hosting, VPS management and other recurring/subscription-based services are non-refundable once the billing cycle has started, but will not auto-renew if cancelled in advance.
Approved refunds will be processed within 7-14 business days to the original payment method.
To request a refund, please contact us via our Contact page with your project/order details.